الوصف الوظيفي
Job Description / الوصف الوظيفي
- Job Title: Emergency Assistant
- Band / Level / Grade: 9A
- Department: Emergency
- Location: Aden
Background
- The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives.
- Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.
- Operating in over 40 countries and 22 U.S. cities, restoring safety, dignity and hope to millions.
- IRC Yemen began its programs in October 2012, growing from a small implementing project to handling large-scale emergency and relief operations in southern governorates (Aden, Lahj, Abyan, Shabwah, Al Dhale) and later expanding to Sana’a and Hodeidah in the north.
- Currently operating in eight governorates through direct programming and local partnerships in Health, WASH, Nutrition, Economic Recovery Development, Education, Child Protection, Gender and Women Protection and Empowerment.
Scope of Work
- The Emergency Assistant is a field-level position within the IRC Yemen emergency response team in Aden.
- Supports the implementation of emergency responses addressing immediate needs of food-insecure, malnourished, and crisis-affected households through cash and voucher assistance (CVA) and distribution of non-food items (NFIs).
- Includes supporting rapid assessments, community sensitization, household registration, distributions, cash and voucher reconciliation, and monitoring, with significant time spent in the field with communities, local leaders, and participants.
Job Summary
- Under the supervision of the Senior Emergency CVA Officer, assist in planning and delivering IRC cash, voucher, food assistance, and NFI activities.
- Support the coordination of daily workers’ tasks and attendance.
- Help prepare transfers and distributions, engage relief committees and village elders on project objectives and selection criteria.
- Support household registration, complete M&E forms, handle participant records and redeemed vouchers confidentially, and support cash and voucher reconciliation in line with fraud prevention and separation-of-duties requirements.
Working Relations
- Reports to: Senior Emergency CVA Officer.
- Works directly with: Emergency team, Nutrition, Protection, and Women’s Protection and Empowerment (WPE) teams.
- Works indirectly with: Finance, Supply Chain, Safety and Security, and Monitoring and Evaluation (M&E) teams, plus partner organizations and field staff.
- External contacts: Relief committees, village elders, local authorities, community members and participants, vendors, and financial service providers.
- Supervision: Direct supervisor for any daily workers participating in project implementation.
Main Responsibilities
- Emergency response: Assist in planning and implementing IRC CVA, NFI, and related emergency response activities.
- CVA and NFI preparation: Assist in preparing requirements for cash, voucher, and NFI distributions.
- Community engagement: Conduct sensitization sessions with relief committees, targeted communities, and village elders.
- Targeting and registration: Support household selection and registration based on agreed criteria.
- Distribution: Support fair, transparent, orderly, and safe distributions.
- Reconciliation: Support reconciliation of cash transfers, redeemed vouchers, and NFI distributions.
- Records and confidentiality: Handle participant records and redeemed voucher/cash/NFI receipts confidentially.
- Monitoring and reporting: Support on-site coordination, monitoring, accurate data collection, and post-distribution monitoring (PDM).
- Daily workers: Coordinate daily workers' tasks and attendance.
- Fraud prevention: Adhere to conflict of interest and fraud prevention requirements, including separation of duties.
- Protection and accountability: Refer feedback, complaints, and protection concerns through appropriate channels.
- Emergency readiness: Adapt work practices and hours during emergencies.
- Promote team engagement, inclusion, cohesion, honest dialogue, and reflection.
- Educate and raise awareness among community and clients about feedback mechanisms.
- Perform other relevant tasks assigned by the supervisor.
Required Qualifications & Experience
- Education: Diploma or university degree in social work, development studies, humanitarian studies, business administration, or a related field.
- Experience: 4 years of relevant work experience, including field experience in emergency response. Previous NGO/INGO experience in CVA programming or NFI distribution is preferred.
- Skills and Abilities: Excellent communication and engagement skills, ability to perform in fast-paced environments, strong teamwork and problem-solving skills, ability to travel between field locations, and attention to detail.
- Proficiencies: Good written and spoken Arabic and English, digital literacy (MS Office, KoboToolbox), working knowledge of CVA processes, familiarity with M&E tools, and understanding of humanitarian principles, safeguarding, and PSEA.